Privacy Policy

Privacy Policy

This privacy policy refers to Amorepacific (Thailand), or hereinafter referred to as "Amorepacific" or "we" in the collection
The use and dissemination of personal information that we receive from users both online and in-store. Please read this policy to understand.

  1. 1. What areas does our privacy policy cover?
  2. 2. What personal information do we collect?
  3. 3. How do we use your personal information?
  4. 4. How do we disclose and share your personal information?
  5. 5. Transfer of Personal Data
  6. 6. How do we protect your personal data?
  7. 7. Your Options and Rights
  8. 8. Contact us
  9. 9. Policy Change

1. What areas does our privacy policy cover?

  • This privacy policy refers to "personal data" that Amorepacific collects from you through the website, in-store, and through events. The term "personal data" here refers to information about an individual that can identify that individual, either directly or indirectly.
  • This privacy policy does not cover personal information that you have provided on other websites, even if we have contacted you through those websites. For example, if you share your information via Facebook, Twitter, or YouTube, that information will be subject to the privacy policy of those websites, which will not be covered by this privacy policy.

2. What personal information do we collect?

  • Below is the personal information we have collected:
activity Collected Personal Data
Subscription
(Required information)		 First name, Last name, Mobile phone number,
ID card number, date of birth, gender, email,
Password(if any)
Subscription
(Voluntary information)		 Address, Contact method, Skin condition, Occupation
  • In addition to the information in the table above, we may automatically collect your personal information when you use or take any action through the website.
    Such information includes cookies, IP address, website browsing history, service usage history, and unauthorized usage history.
    We would like to clarify that we do not have the purpose of specifically targeting minors as a service group. However,
    "We may collect and process personal data related to minors on a temporary basis in such cases."
    "We will comply with the laws and regulations related to the processing of personal data of minors if you are under the age of 10."
    You must obtain consent from a legitimate representative or the authority before using our services and products.
    We will retain your personal information until it is deemed necessary for our services or until you submit a request.
    and/or until the time specified by law
  • We will retain your personal information until it is deemed necessary for our services or until you submit a request.
    and/or until the time specified by law

3. How do we use your personal information?

  • Amorepacific will use your personal information to provide information about products and various services. Additionally,
    "We may use your personal information to verify your purchase history. You must register to provide your personal information necessary for using our services."
    "We may use your personal information for other purposes as long as it does not violate any laws, including the investigation of various offenses."
    "To keep the information with us and to maintain a business record, within the limits set by law."
  • Marketing activities and promotions
  • During the service usage, we may use your information to send you news about marketing activities and promotions.
    and recommend products and services that suit your needs through the Solvazu website, mobile application, email, and other communication channels.
    If you have agreed to receive such information from us, you have the right to withdraw your consent at any time.
    You can cancel your consent to receive information notifications by expressing your intention through our sales staff.
    or contact us at telephone number 02-685-3115-8 extension 218

4. How do we disclose and share your personal information?

  • "Within the limits set by law, Amorepacific may share your personal information in the following cases:"
  • · For service provision, we may share your personal information with companies that provide services to us, such as mailing, emailing, customer data analysis, marketing facilitation, fraud detection, conducting customer surveys, and customer service.
  • · Online networks, tools, and plugins. If you use tools on the website that are provided to you through third parties, information may be collected or shared between Solvazu and third parties. For example, if you click "Like" on Facebook, Facebook may remember that you "liked" the product and may post information on Facebook.
  • · In other cases, Amorepacific may share your personal information to protect the legal rights of the company, our employees, representatives, and our affiliates, to protect the safety and security of website visitors, and to investigate and prevent fraud, or to comply with laws or legal processes. Amorepacific will take steps to ensure that your information is used by all third parties under this policy. Additionally, we will not share, sell, or disclose any of your personal information without your consent. If Amorepacific enters into a joint venture with another company or sells or merges with another business organization, your personal information may be disclosed to partners or new business owners.
  • "Amorepacific may share information that does not identify you, such as information that is not directly related to your name, in cases other than those specified above as follows."
  • · Overall information: We may disclose aggregate information that does not specifically identify individuals to our marketing partners or for use in promotional advertising.
  • · Behavioral advertising: Third parties may use technology (such as cookies) to collect information about your use of our website and other websites so that they can provide advertising about products and services that match your interests. Such advertisements may appear both on our website and on other websites.

5. Transfer of Personal Data

  • In the context of conducting various businesses worldwide, Amorepacific may provide or transfer your personal information to other companies located abroad for management and/or to perform or provide certain services on our behalf. The personal information that is sent for storage or processing will be under the responsibility and measures for the protection of personal data of Amorepacific, in accordance with the terms and conditions set by law.

6. How do we protect your data?

  • (1) When we receive your personal information, we will implement appropriate security measures to prevent loss, access, use, alteration, modification, or disclosure of personal information without authorization or unlawfully, including reviewing such measures when necessary or when technology changes, to ensure effective security measures are in place, in accordance with the standards set by law.
  • (2) In the case where personal information must be provided to another person or legal entity, we will take action to prevent that person from using or disclosing personal information without authority or improperly.
  • (3) We will establish a verification system to delete or destroy personal data when the retention period has expired or when it is no longer relevant or exceeds what is necessary for the purpose of collecting that personal data, or as requested by the data subject, or when the data subject has withdrawn consent, unless retention is required by law.
  • (4) We will comply with the applicable data protection laws, which include the obligation to notify personal data breaches as stipulated by the legal requirements.

7. Your Options and Rights

  • You can choose and exercise your rights as follows:
choice What you need to do
Updating or correcting personal information related to your account You can update, modify, cancel your data subscription, or delete your personal information and other settings, including withdrawing consent at any time by contacting our sales staff at our point of sale or by calling 02-685-3115 ext. 216 on Monday - Friday from 09:00 – 18:00, except on public holidays.
Cancellation of receiving information, news, or messages via mobile phone, mail, or electronic mail.
Delete your data
Contact us to exercise your rights. You have the right to take the following actions:

(1) Right to withdraw consent: You have the right to withdraw your consent for the processing of personal data that you have consented to with us at any time while your personal data is with us.

(2) Right of access: You have the right to access your personal data and request that we provide you with a copy of such personal data, including requesting that we disclose the sources of personal data that you have not consented to us.

(3) Right to rectification: You have the right to request that we correct inaccurate data or complete incomplete data.

(4) Right to erasure: You have the right to request that we delete your data for certain reasons.

(5) Right to restriction of processing: You have the right to restrict the processing of your personal data for certain reasons.

(6) Right to data portability: You have the right to transfer your personal data that you have provided to us to another data controller or to yourself for certain reasons.

(7) Right to object: You have the right to object to the processing of your personal data for certain reasons.

8. Contact us

  • If you have any questions regarding the security of personal data or our operations, or if you wish to access or amend personal data as per Article 7, you can contact Amorepacific office at telephone number 02-685-3115 extension 216.
  • Your rights regarding your personal data are subject to applicable legal restrictions. We may use appropriate security procedures to verify your identity before processing your request to exercise your rights. If we need or have the necessity to contact you regarding any events related to your personal data, we may contact you via email, phone, or mail.

9. Policy Change

  • "We may change our policies from time to time. We recommend that you review our privacy policy periodically to understand our latest operational policies. We will specify a clear date of enforcement for any amended policy at the very end of the policy."
  • Effective in July 2020
  • * Cookies are a certain amount of data that we store on your computer or device. Our system will store cookies on your computer or device when you visit our website unless you indicate that you do not consent to us storing this data. Cookies help make your next visit to the website easier and also allow us to monitor website traffic, including customizing content on the website for you. You may set your computer and device to refuse cookies by enabling this setting in your browser, but in that case, you may not be able to use certain features on our website. Please see additional details in the "Help" section of your internet browser to learn how to set it to reject all cookies or to alert you before cookies are stored.